12th – Privacy Policy
Information Collected
We collect user information directly during account registration such as name, email address, and phone number. Additionally, device and browser data are recorded to enhance the user experience.
Payment information in Malaysian Ringgit (MYR) is also strictly secured to ensure safe transactions. We use cookies and usage data for system analysis and improvements.
Purpose of Data Use
The information collected is used to ensure smooth transactions, provide effective customer support, and manage platform operations. We also use data to understand user preferences, improve services, and offer relevant promotions.
Cookies & Tracking
We use cookies to save user preferences, analyse website traffic, and optimise platform functions. Users can adjust cookie settings through their browser, although this may affect certain features.
Data Storage & Security
All personal data is stored using state-of-the-art encryption technology and managed under strict security standards. We strive to prevent unauthorized access and data breaches to protect user privacy.
Data Sharing with Third Parties
We do not share users’ personal information without consent except with relevant parties such as payment providers for transactions or when required by law.
User Rights
Users have the right to access, correct, or delete their personal information by contacting us. We are committed to respecting these requests and ensuring data security at all times.
Privacy Policy Changes
12th reserves the right to update this privacy policy at any time. Changes take effect once posted on the site. We encourage users to review this page regularly.
Data Security & Support Contact
We prioritise data security with top-level protocols and continuously work to manage risks. For any privacy-related inquiries, please contact our customer support directly.